Shipping policy
At verysimpleBBQ, we are committed to delivering your outdoor kitchen products safely and efficiently. Because our products are large and heavy, shipping may involve freight carriers and multiple warehouse locations. Please review the information below before placing your order.
- Shipping Locations
We currently ship to most countries worldwide, and we will select the nearest warehouse based on the shipping address to fulfill your order.
- Processing Time
Orders typically require 1–3 business days for processing and preparation before shipment.
- Shipping Methods
Because outdoor kitchen cabinets and modules are heavy items, orders may ship using:
Standard ground shipping
Freight carriers
LTL (Less-Than-Truckload) delivery
Palletized shipment
The shipping method will be selected based on the size and weight of your order.
- Delivery Time
Estimated delivery time after shipment:
United States: 7–14 business days
Delivery times may vary depending on your location, weather conditions, and carrier schedules.
- Freight Delivery Notice
Large outdoor kitchen orders may be delivered by freight truck.
Other Products
Fedex or other carrier
- Inspection Upon Delivery
Please inspect all packages at the time of delivery.
If you notice damage:
Take photos immediately
Note the damage on the delivery receipt
Contact us within 5 days
Do not discard packaging until the inspection is complete.
Failure to report damage within 5 days may limit our ability to file a claim.
- Shipping Address
Customers are responsible for providing the correct shipping address.
We is not responsible for delays or additional charges caused by incorrect or incomplete address information.
Additional shipping fees may apply if the order must be re-shipped.
- Shipping Delays
Shipping times are estimates and may be affected by:
Weather conditions
Carrier delays
High order volume
Warehouse availability
Freight scheduling
We appreciate your patience for large outdoor kitchen shipments.
- Contact Us
If you have any questions about shipping, please contact us:
verysimpleBBQ Support
Email: service@verysimplebbq.com
Website: https://www.verysimplebbq.com
Contact Page: https://www.verysimplebbq.com/pages/contact
We will be happy to assist you with your order status or delivery questions.